Additional Information
It's a good idea to get any experience you can in a travel agency -- even
if you're just answering the phone and making coffee. Agents like Tim Edgecombe
recommend volunteering as a good way to get your foot in the door and make
contacts.
Legally, you don't have to be licensed to work as a travel agent, but you
won't get far without training.
"There's no law on the books that says you have to be certified," says
Cory Turman, says Cory Turman, an education specialist with an association
representing travel agents. "But I'd say that 99 percent of agencies want
people with some kind of diploma or certificate from a travel school or community
college."
There are a number of different ways to get training in this field. You
may take courses via correspondence programs or at travel schools. Community
colleges also offer diplomas in travel counseling. Many vocational schools
offer six- to 12-week full-time travel agent programs.
Anyone who's taken courses at a travel school will tell you to choose a
program carefully -- avoid fly-by-night operations. Talk to travel agents
in your area to see which schools they recommend.
"Shop around because you're investing time and money," says Mary Notley,
a professional in the field.
Experts predict that college degrees may become a part of working in this
field. They recommend courses in history, geography, English and foreign languages,
as well as business courses.
A bachelor's degree aimed at travel and tourism prepares people to go into
management. Even so, you'll still have to pay your dues as a front-line agent
for at least a few years before you move on, notes Turman.
One educational option is the American Society of Travel Agents' correspondence
course, which provides a basic understanding of the travel industry.
Experienced travel agents can take advanced courses offered by the Travel
Institute. This leads to the designation of certified travel counselor (CTC).
The institute also teaches sales skills and shows you how to become a "destination
specialist."
Computer experience is a definite asset in this field. Almost all travel
agents work with computers to make reservations and to get the latest information
on rates and schedules.
Travel agencies also provide on-the-job training for their employees, a
significant part of which consists of computer instruction.